Return & Refund Policy


We want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help.

✅ Eligibility for Returns
• You have 14 days from the delivery date to request a return.
• Items must be unworn, unwashed, and in original condition with tags attached.
 
We do not accept returns for:
• Items marked as Final Sale
• Products damaged due to misuse or improper care

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📦 How to Request a Return
1. Email us at [your@email.com] with your order number and reason for return.
2. If eligible, we’ll provide return instructions.
3. Once we receive and inspect the returned item, you’ll get a full refund (excluding original shipping costs, if applicable).

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

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💳 Refunds
• Refunds are issued to the original payment method.
• Please allow 3–7 business days for your bank to process the refund.
• If your refund is delayed, contact your payment provider first. If you need help, reach out to us directly.

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🛑 Exchanges

We currently do not offer exchanges.
If you want a different size or design, please return the item and place a new order.

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📩 Questions? We’re always here.
Email: faceapparellassistant@gmail.com